Branch Specialist
Consumers Credit Union•Mundelein, IL
•$17 - $25•Onsite
About The Position
Consumers Credit Union is hiring a full-time Branch Specialist for its Mundelein branch. This hands-on, early-career financial services role combines Concierge, Teller, and Personal Banker responsibilities. The Branch Specialist welcomes members, processes transactions, opens accounts, and connects members with products and services suited to their financial goals.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience in retail, customer service, sales, or cash handling.
- Comfort promoting products and services and engaging in consultative, sales-oriented conversations.
- Strong comfort level with technology, including data systems, Microsoft Office, and web-based tools.
- Excellent communication skills and an ability to build relationships.
- Ability to multitask, stay organized, and thrive in a fast-paced environment.
- Positive, team-oriented mindset with integrity and commitment to inclusion and diversity.
- Availability to work 40 hours per week within the stated schedule, including regular Saturdays.
Nice To Haves
- Banking, Teller, or Personal Banker experience.
- Bilingual English/Spanish.
Responsibilities
- Welcome members in the branch and create a positive first impression.
- Assist and educate members on self-service options, including Interactive Teller Machines (ITMs).
- Process transactions accurately and resolve account and service needs.
- Open new consumer accounts efficiently and with attention to detail.
- Identify opportunities to connect members with loans, mortgages, and wealth management services.
- Recommend improvements that enhance the member experience and branch operations.
- Maintain compliance with policies, procedures, audits, and balancing standards.
Benefits
- Eligible employees may participate in medical plans, including High Deductible, HMO, and PPO options, effective the date of hire.
- Dental insurance.
- Vision insurance.
- Spending accounts.
- Short-term disability insurance.
- Long-term disability insurance.
- Life insurance.
- Eligibility to participate in the 401(k) savings plan at any time.
- Automatic enrollment in the pension plan following six months of employment, 1,000 hours of service, and reaching age 20.
- Annual bonus opportunity.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
