Branch Services Representative (Universal Banker at Bellevue)

Centris FCU•Bellevue, NE

9d•Onsite

About The Position

The Branch Services Representative (Universal Banker) assists Centris Federal Credit Union in its mission to be a trusted lifelong financial partner. The role rotates between the teller line and member service area, processing transactions and promoting credit union products and services. The representative serves members by identifying needs, providing education and recommendations, and efficiently and accurately performing duties that may include opening and maintaining accounts, originating loans, certificates, account maintenance, and fraud-related work. The position is based at the Bellevue branch (25th & Cornhusker - Pratt Ave). Hours are Monday through Friday, 8:45 a.m. to 5:45 p.m., with rotating Saturdays from 8:45 a.m. to 1:15 p.m. Starting pay is $18.76 to $20 per hour. Centris describes this role as a path to a financial-industry career, with opportunities for pay increases and annual corporate incentives.

Requirements

High school degree or equivalent and two years of post-secondary education in business, or related work experience.
One year of experience in a financial institution.
One year of cash-handling and sales experience in which sales is a primary job function.
Ability to work effectively independently and in a team environment.
Ability to communicate effectively with members, staff, vendors, financial institutions, and other business contacts.
Ability to access and interpret computer screens, documents, and reports.
Ability to operate general office equipment.
Ability to enter data accurately at 120 keystrokes per minute and key numbers accurately at 100 keystrokes per minute.
Ability to lift and carry up to 50 pounds and stand for more than two hours without sitting.
Must report to work regularly and on time and work the hours needed to fulfill the position’s responsibilities.
Knowledge of BSA and compliance requirements applicable to the credit union under state and federal law.
Must present a professional image and be bondable.

Responsibilities

Promote and model Centris’s vision, mission, values, and team principles.
Provide service to internal and external members in accordance with Centris Service Promises.
Build and develop relationships with members, vendors, and other parties.
Process transactions on the teller line and in the member service area.
Identify member needs, educate members, and recommend products or services.
Perform functional duties efficiently and accurately, including potentially opening and maintaining accounts, originating loans, handling certificates and account maintenance, and addressing fraud-related matters.
Meet individual and team production goals and contribute to corporate performance and profitability.
Use the Synapsys member profiling system.
Maintain timely and accurate transactions.

Benefits

Potential for two pay increases during the first 12 months, with annual increases moving forward.
Annual corporate incentives for all team members.
Tuition reimbursement.
Company-paid DoorDash membership.
Health insurance.
Dental insurance.
Vision insurance.
401(k) match.
Paid time off.
11 paid holidays.
Paid community volunteer time.