Branch Services Representative (Universal Banker at Bellevue)

Centris Federal Credit Union•Bellevue Second I Precinct, NE

24d•$19 - $20•Onsite

About The Position

The Branch Services Representative (Universal Banker) assists Centris Federal Credit Union in its mission to be a trusted lifelong financial partner. The position rotates between the teller line and member service area, processing transactions and promoting Credit Union products and services. It serves members by identifying needs, providing education and recommendations, and efficiently and accurately performing duties such as opening and maintaining accounts, originating loans, handling certificates, account maintenance, and fraud-related matters. The role also contributes to corporate performance and profitability, individual and team production goals, loan production, and accurate use of the Synapsys member profiling system. The position is based at the Bellevue branch (25th & Cornhusker - Pratt Ave), with scheduled weekday hours and rotating Saturday hours.

Requirements

High school degree or equivalent and two years of post-secondary education in Business, or related work experience.
One year of experience in a financial institution.
One year of cash handling and sales experience, with sales as a primary job function.
Ability to work effectively independently and in a team environment.
Ability to communicate effectively with members, staff, vendors, financial institutions, and other business contacts.
Ability to effectively access and interpret computer screens, documents, and reports.
Ability to operate general office equipment.
Ability to accurately enter data at 120 keystrokes per minute and key numbers at 100 keystrokes per minute.
Ability to lift and carry up to 50 pounds.
Ability to stand for more than two hours without sitting.
Knowledge of BSA and compliance requirements enforced on the Credit Union by state and federal law, as applicable.
Must be bondable.
Must report to work regularly and on time and be able to work the hours necessary to fulfill the position's responsibilities.

Responsibilities

Promote and model Centris Vision, Mission, Values, and Team Principles.
Provide service to internal and external members in accordance with the Centris Service Promises.
Create and develop relationships with internal and external members, vendors, and other parties.
Process transactions on the teller line and in the member service area.
Identify member needs, educate members, and recommend Credit Union products and services.
Open and maintain accounts, originate loans, handle certificates and account maintenance, and address fraud matters as applicable.
Meet individual and team production goals, including loan production.
Use the Synapsys member profiling system accurately.
Work effectively independently and as part of a team.
Communicate effectively with members, staff, vendors, financial institutions, and other business contacts.
Report to work regularly and on time, and work the hours necessary to fulfill the position's responsibilities.
Maintain knowledge of applicable BSA and compliance requirements and present a professional image.

Benefits

Tuition reimbursement
Company-paid DoorDash membership
Health benefits
Dental benefits
Vision benefits
401(k) match
PTO
11 paid holidays
Paid community volunteer time
Potential for two pay increases in the first 12 months and annual increases moving forward
Annual corporate incentives for all team members