Branch Security Officer - Cincinnati (Kenwood)

Tiffany & Co.•St. Louis, MO

2d•Onsite

About The Position

The Security Officer maintains a secure environment for clients and employees while serving as an ambassador and first point of contact for Tiffany clients. The role supports a positive client experience and includes security responsibilities as well as back-of-house operations and controls. The position supports sales by building client relationships, representing Tiffany, and carrying out store operations that help the store achieve its sales plan. It supports service by creating memorable in-store experiences, demonstrating Tiffany’s client experience behaviors, optimizing hospitality and store amenities, and acting on client feedback. Security and operations duties include partnering with the Senior Security Officer and management to deter theft, report missing assets, respond to emergencies, and implement incident-management procedures. The officer follows security procedures and completes daily inspections, equipment checks, alarm tests, key-access controls, and reports. The role also carries out opening and closing procedures, assists with facilities repairs, and communicates with the store team.

Requirements

High school diploma.
Basic computer skills.
Ability to work retail store hours as necessary, including nights, weekends, and holidays.
Authorization to work in the United States or in the country where the position is based.

Nice To Haves

Experience in a retail or security environment.
One year of prior experience in a security-related position.

Responsibilities

Maintain a secure environment for clients and employees.
Serve as a Tiffany ambassador and first point of contact for clients.
Build client relationships and support store operations to help achieve the sales plan.
Deliver memorable in-store experiences and demonstrate the client experience behaviors identified within the TEI program.
Optimize hospitality and store amenities, and take action on TEI performance and client feedback.
Partner with the Senior Security Officer and management to deter theft, report missing assets, respond to emergencies, and implement Incident Management Program procedures.
Follow security systems and procedures, including daily inspections, equipment checks, alarm tests, key access, and report submissions.
Carry out store opening and closing procedures.
Assist with facilities repairs and communicate with the store team.