Branch Sales Specialist | Fremont, CA

TTI, Inc. • Fremont, CA

5d • $27 - $30

About The Position

The Branch Sales Specialist provides technical product knowledge and training to branch sales representatives, coordinates price and delivery quotes, and provides fill-in support to inside sales. The role sells TTI products and services through telephone, Internet, email, and fax, serving customers within an assigned geographic territory.

The specialist develops competitive quotes in coordination with product managers and manufacturers’ representatives, using customer pricing history and TTI suggested sale prices as appropriate. The role may cover for an Account Representative by handling customer calls, pursuing sales, and expediting parts. It also coordinates large quotes, researches and expedites orders, monitors delivery dates and product quality, and processes customer orders in the sales database.

The position builds customer relationships, develops product knowledge, supports TTI’s Total Quality process, identifies prospective customers, and provides management with territory forecasts and activity reports. The specialist also works with the Regional Credit Manager to resolve customer credit issues and performs other related duties as assigned.

A high school diploma or GED is required. The stated education and experience qualification is a bachelor’s degree with one to three years of sales experience, or an equivalent combination of education and experience. The stated pay range is $27.00 to $30.00. Relocation assistance and visa sponsorship are not available; candidates must be authorized to work in the United States and be local or willing to relocate at their own expense.

Requirements

• High school diploma or GED required.
• Bachelor’s degree with one to three years of sales experience, or an equivalent combination of education and experience.
• Exceptional knowledge of company products and services.
• Excellent verbal and written communication skills, including presentation skills.
• Strong analytical, problem-solving, and negotiation skills.
• Ability to organize, prioritize, and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions, and percentages.
• Ability to write reports and correspondence proficiently and professionally.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations.
• Ability to work with minimum supervision and make responsible decisions.
• Working knowledge of company policies, procedures, and computer systems.
• Must be authorized to work in the United States; visa sponsorship is not available.
• Must be local or willing to relocate at own expense; relocation assistance is not offered.

Responsibilities

• Provide technical product knowledge and training to branch sales representatives.
• Coordinate price and delivery quotes within customer timelines, working with product managers and manufacturers’ representatives to establish competitive pricing.
• Provide fill-in support for Account Representatives by handling customer calls, pursuing sales, and expediting parts.
• Sell TTI products and services, including product lines, AIM programs, quality, and value-added services, by building relationships and tailoring the sales approach to customer needs.
• Facilitate and coordinate quotes with over 100 line items, ensuring sales, product, and QS teams complete the quote and return it to the customer promptly.
• Research and expedite customer orders, monitoring delivery dates and product quality against customer requirements.
• Enter customer orders into the sales database for quote processing and delivery schedules, reviewing entries for accuracy and quality.
• Expand product knowledge using product literature and information from factory representatives, product managers, sales managers, and other sales representatives.
• Follow defined policies and procedures in the TTI Total Quality process to maintain an efficient sales cycle and reduce errors.
• Compile prospective customer leads to increase the customer account base.
• Prepare territory forecasts and activity reports, and provide management with information about sales, marketing techniques, new products, and market strategy.
• Work with the Regional Credit Manager and customers to resolve credit issues and close sales.
• Perform other related duties as assigned.

Benefits

• Medical coverage, including two CDHP plans and a PPO plan for medical and pharmacy.
• Dental insurance.
• Vision insurance.
• Life insurance and disability coverage.
• Paid parental leave.
• HSA and FSA offerings, depending on the medical plan selected.
• Safe Harbor 401(k) plan with matching contributions; a 401(k)/Roth plan is also described as including matching.
• Tuition reimbursement and educational assistance.
• Vacation, fixed and floating holidays, PTO or sick time.
• Bereavement leave and jury duty leave.
• Employee assistance plan.
• Ongoing training and professional and personal development programs.
• Philanthropic opportunities to give back to communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level