Branch Sales Specialist | Fremont, CA

TTI•Fremont, CA

About The Position

The Branch Sales Specialist provides technical product knowledge and training to branch sales representatives, coordinates price and delivery quotes, and provides fill-in support to inside sales. The role sells TTI products and services by telephone, Internet, email, and fax, while building customer relationships and tailoring the sales approach to customer needs. The specialist prepares price and delivery quotes for customers in an assigned geographic territory, working with product managers and manufacturers’ representatives to develop competitive pricing. The role may use independent judgment when determining product costs, drawing on TTI’s suggested sale price and customer pricing history. It also fills in for Account Representatives by handling customer calls, pursuing sales, and expediting parts. The position coordinates large quotes of more than 100 line items with Sales and the TTI QS department, ensuring quotes are completed and returned promptly. It researches and expedites orders, monitors delivery dates and product quality, and enters customer orders into the sales database for quote processing and delivery schedules. Accuracy, timely processing, and adherence to quality expectations are important to customer delivery performance and RMA results. The specialist develops product knowledge using company resources, participates in TTI’s Total Quality process, identifies prospective customer leads, and prepares territory forecasts and activity reports. The role also works with the Regional Credit Manager to resolve customer credit issues. Other related duties may be assigned. The stated compensation range is $27.00 to $30.00. TTI does not offer relocation assistance for this position; candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available, and candidates must be authorized to work in the United States.

Requirements

High school diploma or GED required.
Bachelor’s degree with one to three years of sales experience, or an equivalent combination of education and experience.
Exceptional knowledge of company products and services.
Excellent verbal and written communication skills, including presentation skills.
Strong analytical, problem-solving, and negotiation skills.
Ability to organize, prioritize, and manage multiple tasks.
Ability to calculate discounts, commissions, proportions, and percentages.
Ability to write reports and correspondence proficiently and professionally.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations.
Ability to work with minimum supervision and make responsible decisions.
Working knowledge of company policies, procedures, and computer systems.
Candidates must be authorized to work in the United States.
Candidates must be local or willing to relocate at their own expense; relocation assistance is not offered.

Responsibilities

Provide technical product knowledge and training to branch sales representatives.
Coordinate price and delivery quotes for customers within an assigned geographic territory, working with product managers and manufacturers’ representatives to establish competitive pricing.
Sell TTI products and services through telephone, Internet, email, and fax, building relationships and tailoring the sales approach to customer needs.
Provide fill-in support for Account Representatives by handling customer calls, pursuing sales, and expediting parts.
Coordinate large quotes of more than 100 line items with Sales and the TTI QS department and ensure completed quotes are returned to customers in a timely manner.
Research and expedite customer orders, monitor delivery dates and product quality, and enter orders into the sales database for quote processing and delivery schedules.
Use available company resources to expand product knowledge and discuss product options and TTI’s strengths with customers.
Follow TTI Total Quality policies and procedures to support an efficient sales cycle, reduce sales errors, and uphold quality standards.
Compile prospective customer leads from various sources to increase the customer account base.
Prepare forecasts and territory activity reports, providing management with information regarding sales, marketing techniques, new products, and market strategy.
Work with the Regional Credit Manager and customers to resolve credit issues and close sales.
Perform other related duties as assigned.

Benefits

Medical, pharmacy, dental, and vision coverage, including two CDHP plans and a PPO plan.
Life and disability coverage.
Paid parental leave.
HSA and FSA offerings, depending on the medical plan selected.
Safe Harbor 401(k) plan with matching contributions, including a 401(k)/Roth plan with matching.
Tuition reimbursement and educational assistance.
Vacation, fixed and floating holidays, PTO or sick time.
Bereavement leave and jury duty leave.
Employee assistance plan.
Ongoing training and opportunities to participate in professional and personal development programs.
Philanthropic opportunities and a focus on giving back to the community.