Branch Sales Representative

Builders Warehouse • Aurora, CO

7d • $18 - $24 • Hybrid

About The Position

Branch Sales Representative is the sales team presence at the Smith Road location and is pivotal in delivering exceptional customer service to walk in customers and contractors. This role focuses on accurately understanding customer needs, providing solutions and efficiently processing sales transactions to ensure a seamless purchasing experience. The successful candidate will manage inventory inquiries, assist the sales team and maintain strong relationships with customers to support repeat business and customer satisfaction. Ultimately, the Branch Sales Representative professional contributes to the overall success of the sales operation by fostering a positive, professional environment.

Requirements

• High school diploma or equivalent.
• Previous experience in retail sales or customer service, preferably in a construction or building materials environment.
• Basic proficiency with point-of-sale systems, Microsoft Office applications, and general computer systems.
• Strong communication and interpersonal skills to interact effectively with customers, vendors and team members.
• Ability to sit for extended periods.

Nice To Haves

• Bilingual in English and Spanish is highly preferred.
• Experience working directly with contractors, builders, or construction professionals.
• Familiarity with construction materials, plan sets, and industry terminology.
• Advanced computer skills including Microsoft Office and specialized sales software.
• Demonstrated ability to manage multiple tasks in a fast-paced environment.
• Customer service or related training.

Responsibilities

• Greet and assist customers at the Smith Road Office, providing exceptional customer service. Direct other visitors to the appropriate department or team member as needed.
• Answer incoming calls through the office phone system, assisting customers and routing calls appropriately in a professional and timely manner.
• Process sales transactions accurately using point-of-sale systems and handle cash, credit, or other payment methods.
• Manage inventory inquiries, check stock and special orders availability to meet customer requirements.
• Maintain knowledge of product lines and pricing to effectively support customer purchasing decisions.
• Support the sales team by processing orders, entering quotes, and assisting with other sales-related administrative tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED