Branch Sales Manager

TruGreen•Little Rock, AR

2d•$49,485 - $82,474

About The Position

Experienced and results-driven Branch Sales Managers lead and enhance all sales activities within their assigned TruGreen branch(es). The role staffs and guides a high-performance sales team to increase sales volume, maximize profits, uphold TruGreen’s Commitment, and expand the customer base within the local marketing area. The position develops branch-level sales plans and forecasts, executes marketing programs, generates leads, supports sales closures, and addresses customer complaints and cancellation requests. It also oversees sales-team training, workflows, schedules, performance standards, recruiting, staffing, and employee performance management. The role requires a bachelor’s degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience, along with proven sales experience. The manager must be able to travel to all Door to Door routes within the market and must be physically located in the United States while performing the job. Fluency in spoken and written English is required.

Requirements

Bachelor’s degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience.
Proven experience in sales.
Strong leadership and team-management skills, including the ability to drive sales teams.
Excellent communication and interpersonal abilities.
Strategic thinking and problem-solving skills.
Proficiency with sales analytics and CRM tools.
Demonstrated knowledge of the organization, products, and/or services.
Strong understanding of customer and market dynamics and requirements.
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
Ability to write reports, business correspondence, and procedure manuals, and to present information effectively and respond to questions from managers, specialists, customers, and the general public.
Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret instructions in written, oral, diagram, or schedule form.
Attention to detail, organizational skills, adaptability, and flexibility.
Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Ability to speak, read, and write fluently in English.
Must be physically located in the United States while performing the job.
Ability to regularly sit, stand, walk, handle, feel, or reach with hands and arms, speak, hear, and use close vision; occasionally lift or move up to 25 pounds and stoop, kneel, crouch, or crawl.

Responsibilities

Develop branch-level sales plans and forecasts, and monitor sales outcomes to meet objectives within budget constraints.
Collaborate in executing door-to-door, direct mail, inside, and outside marketing programs to grow profits and services; share local market insights and customer feedback with the Marketing team.
Compile potential-customer lists and generate leads from direct mail, advertisements, community events, trade shows, business seminars, and other sources; support closing sales as needed.
Address customer complaints related to sales and service, and analyze and manage new-sale cancellation requests to help retain customers.
Organize and conduct ongoing sales-personnel training in customer service, selling techniques, and safety policies and procedures.
Establish and oversee work procedures, create schedules, facilitate workflow, and monitor and report individual hourly, daily, and weekly sales performance.
Develop, implement, and maintain performance standards, measurements, and corrective strategies to achieve approved plans and objectives.
Lead recruiting, interviewing, and staffing of 10 or more peak representatives.
Evaluate staff performance, make salary recommendations, and enforce disciplinary actions in accordance with company policies.
Travel to all Door to Door routes within the market.