Branch Sales Associate - Bilingual Part Time 20 CHICAGO, IL

Grainger • Chicago, IL

4d • Onsite

About The Position

As a Sales Associate at Grainger, you will assist walk-in customers by providing product guidance and solutions, building customer loyalty, maximizing sales opportunities, and exceeding customer expectations. The position combines customer service and sales with warehouse tasks throughout the day. You will report to the Branch Manager. The role is part-time, 20 hours, at the branch located at 2356 S Ashland Ave, Chicago, IL 60608-5304. Applicants must speak Korean, Mandarin, or Spanish.

Requirements

• Speak Korean, Mandarin, or Spanish.
• Be flexible to work any time within the branch’s hours of operation.
• Safely lift up to 50 pounds unassisted and heavier loads with assistance.
• Learn and operate powered industrial equipment.

Responsibilities

• Manage the entire customer experience, including product selection, accurate order entry, safely picking products, and safely loading customer vehicles.
• Identify opportunities to maximize sales and encourage customer loyalty.
• Adapt communication style to different audiences in email, over the phone, and in person.
• Pick, prepare, and stage will-call orders and shipping products.
• Prepare customer backorders and put away received stock.
• Assist with merchandising and showroom replenishment.
• Perform inventory counts.
• Learn and navigate computer systems used for customer-facing and warehouse activities.
• Perform housekeeping tasks to maintain the branch’s appearance to Grainger standards.
• Follow safety guidelines and process standards, including wearing personal protective equipment.

Benefits

• Medical, dental, vision, and life insurance coverage beginning on the first day of employment.
• Six free sessions each year with a licensed therapist.
• Nine paid time off days annually for full-time employees; accrual is prorated based on employment start date.
• Six company holidays per year.
• A 6% company contribution to a 401(k) retirement savings plan each pay period, with no employee contribution required.
• Employee discounts.
• Tuition reimbursement.
• Student loan refinancing.
• Free access to financial counseling, education, and tools.
• Maternity support programs and nursing benefits.
• Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed