Branch Representative

Platinum Coastal Group•Arlington, TX
•Onsite

About The Position

This entry-level, on-site role provides customer-facing support and helps maintain smooth daily branch activity. The position involves regular face-to-face interaction and is suited to someone comfortable working directly with customers, clients, members, community participants, partners, or on-site coworkers rather than working exclusively behind the scenes. Related experience may be helpful, and transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Requirements

  • Be personable, dependable, organized, and coachable.
  • Be comfortable starting conversations.
  • Communicate professionally in a fast-moving environment.

Nice To Haves

  • Related experience.
  • Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work.

Responsibilities

  • Engage customers and understand their needs.
  • Explain available services and next steps.
  • Complete routine service tasks according to procedures.
  • Build positive relationships through face-to-face communication.
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