Branch Representative

Platinum Coastal Group•Covington, KY
•Onsite

About The Position

This entry-level, on-site role provides customer-facing support while helping maintain smooth daily branch activity. The position involves regular face-to-face interaction and is suited to someone comfortable working directly with customers, clients, members, community participants, partners, or on-site coworkers rather than exclusively behind the scenes. A strong candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience may be helpful, and transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Requirements

  • Personable and dependable.
  • Comfortable starting conversations.
  • Organized and coachable.
  • Able to communicate professionally in a fast-moving environment.

Nice To Haves

  • Related experience may be helpful; transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Responsibilities

  • Engage customers and understand their needs.
  • Explain available services and next steps.
  • Complete routine service tasks according to procedures.
  • Build positive relationships through face-to-face communication.
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