Part-Time Branch Receptionist

Baird•Charleston, SC

2d•Onsite

About The Position

As the Branch Receptionist, you’ll be the first point of contact for clients, vendors, and prospects—delivering exceptional service and creating positive first impressions through warm greetings and efficient support. This highly visible role requires outstanding communication, customer service, and organizational skills. You’ll manage incoming calls, coordinate meetings and vendor visits, and ensure the reception area reflects our commitment to excellence. Your ability to multitask, stay organized, and maintain a professional demeanor will be key to supporting our team and enhancing the client experience. This is a Part-Time role working 30 hours a week that includes benefits!

Requirements

High school diploma required
1+ years of previous customer service or administrative experience; preferably in the financial services industry
Excellent oral communication skills; excellent telephone and customer service skills
Ability to work independently with minimal supervision; ability to be flexible
Ability to handle clients professionally and manage challenging situations
Working knowledge of MSOffice; Word, Excel, Outlook
Good organizational skills with the ability to prioritize, monitor, and complete multiple tasks, either independently or with a team

Nice To Haves

Prior receptionist experience preferred
Strong technology aptitude with the ability to adopt new tools, including AI-enabled solutions, preferred

Responsibilities

Greets and directs incoming clients, visitors and business associates in a helpful, professional and pleasant manner; providing information, directions or assistance as needed
Answers phone calls coming into the branch through a switchboard and routes calls to their appropriate destination
Plan, coordinate and arrange for vendor luncheons, client meetings, etc. Sets up conference calls
Ensures the proper delivery of all delivered items received at the switchboard/reception desks
Validates parking tickets for all visitors
Sort, process and route incoming and outgoing mail
Performs miscellaneous clerical functions, such as mailings, and assists with projects for departments as needed. May include word processing
Copy, fax, and file various materials as needed
Order office supplies and call in repair requests for copier, printers, and fax machines
Schedules/monitors the use of conference rooms for financial advisors and other internal associates
Maintains a clean and presentable area in which to greet clients, both internal and external
Issue outgoing checks for the branch
Performs daily deposit of checks received into the branch by mail, overnight delivery or delivered directly by the client, ensuring accuracy and safe-handling.
Performs other duties as assigned