Branch Receptionist

Atlanta•Mableton, GA

5d•Onsite

About The Position

The mission of Cowin Equipment Company is to always satisfy or exceed our customers’ expectations for quality. In the pursuit of this mission Cowin is committed to providing our employees a safe and healthy workplace, with an atmosphere of “fairness” that respects an individual’s dignity, trust and loyalty. As our legacy in the machinery distribution business approaches its 80th year, we look forward to the future as much as we pride ourselves on the past. Join our team today!

Requirements

Must have a pleasant personality and ability to work well with others
High school diploma or higher
Good communication, telephone and typing/computer skills (including Microsoft Word and Excel)
Sitting at a desk approximately 7 hours per day
Lifting up to 10lbs. occasionally
Bending or squatting approximately 1 hour per day
Substantially flexible regarding miscellaneous duties assigned by supervisor
A valid driver’s license with a reasonable driving record must be maintained
Valid driver’s license and clean driver's abstract
Experience with truck parts inventory preferred
Knowledge of heavy duty/medium duty truck inventory
Good written and oral communication skills and eagerness to improve
Strong listening skills as they relate to workload, time management and setting priorities in an unsupervised environment
Effective problem solving, conflict resolution and negotiation skills
Proven track record of meeting or exceeding sales goals

Responsibilities

Answering the switchboard
Maintenance and repairs of telephone equipment at the branch level (working with the IT department)
Collection and distribution of incoming and outgoing mail
All typing for the branch (i.e. quotations, purchase orders, invoices, etc.)
All filing
Itineraries of all sales department personnel and others as needed
Work with Payroll Department to maintain current records
Coordinating with the Purchasing Department to maintain adequate supplies for the office, salesmen, etc.
Running errands, delivering quotations to customers, etc. as requested by supervisor
Assist A/P in setting up some accounts
Assist A/R in setting up some accounts
Assist Sales Department in setting up/receiving new inventory
Assist Rental Managers in typing/creating rental contracts when necessary
Any miscellaneous duties requested by supervisor
Monitor local market pricing and report weekly
Call on assigned accounts at least once every two weeks and maintain reports on all sales engagements and submit to manager
Target new potential customer for parts, service and body shop
Initiate surveys, share results with department managers to improve customer happiness
Maintain company vehicle as required and keep vehicle clean at all times
Assist in maintaining the parts department inventory
Deliver parts to customer in accordance with purchases