Receptionist (Part Time)

Auto Auction Holdings•Concord, NC

3d•Onsite

About The Position

Join Our Front Office Team as a Receptionist! – Speedway Auto Auction | Concord, NC Welcome to Speedway Auto Auction, where automotive expertise meets high-energy excitement! We're the premier dealer-only auto auction serving the greater Charlotte, NC area and beyond. What we've built here is something special, and we're genuinely proud of it. Located at 224 Highway 49 South, Concord, NC 28025, we showcase hundreds of vehicles through our lanes every Tuesday starting at 1:00 PM! We're not just about moving cars – we're about creating a workplace where skilled technicians are excited to start each day. Our motto captures it perfectly: "Service Is What We Do Best!" As our Receptionist, you'll be the welcoming face and voice of Speedway Auto Auction! You're not just answering phones – you're creating the first impression for our dealers and customers while keeping our front office running smoothly. Every interaction you have sets the tone for our business. If you love helping people, enjoy being at the center of the action, and thrive in a fast-paced environment, this is your chance to be an essential part of our team!

Requirements

High school diploma or GED
Proven work experience in an office clerical or administrative role
2+ years of customer service experience
Proficiency with Microsoft Office Suite applications and other computer systems
Legal authorization to work in the U.S. and ability to pass our background check and drug screening
Excellent organizational skills and keen attention to detail
Ability to work effectively in a fast-paced team environment
Strong time management and task prioritization abilities
Professional communication skills and a friendly demeanor
Valid unrestricted driver’s license

Nice To Haves

Previous automotive or auction experience
Familiarity with payment processing systems
Experience with multi-line phone systems

Responsibilities

Greet walk-in customers in a friendly and professional manner, ensuring they receive prompt, efficient, and courteous service
Answer incoming calls and serve as the first point of contact for our company
Accurately prepare, process, and mail vehicle titles to customers in a timely manner
Monitor, organize, and maintain front office supply inventory to ensure operational needs are met
Complete documentation and data entry to facilitate the auction process
Effectively communicate with clients, answering questions and resolving issues, escalating when necessary
Maintain confidentiality when processing sensitive information
Follow departmental policies and procedures while supporting office operations
Maintain a professional appearance and keep the front office organized and welcoming
Manage multiple assignments simultaneously while meeting deadlines in a fast-paced environment