Branch Receptionist

Miller Electric Company•Richmond, VA

6d•Onsite

About The Position

The Branch Receptionist at Miller Electric serves as the first point of contact for the office, representing the company with professionalism and a customer-focused approach. Reporting to branch leadership, this role is responsible for managing front desk operations, coordinating communications, and providing administrative support across the branch. Success in this role requires excellent interpersonal skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment while upholding Miller Electric’s core values of trust, collaboration, safety, quality, stewardship, and community.

Requirements

High school diploma
Excellent personal interaction and communication skills
Ability to maintain a high level of trust and confidentiality with sensitive items
Positive attitude and the ability to work with and learn from others
MS Office computer skills (Word, Excel, PowerPoint, Teams)
Excellent attention to detail
Ability to work independently

Nice To Haves

Knowledge of the Construction industry
Knowledge of SharePoint
Experienced with COINS
Payroll experience

Responsibilities

Greet and assist visitors, clients, and vendors in a professional and welcoming manner.
Answer and direct incoming phone calls using a multi-line phone system.
Manage incoming and outgoing mail, packages, and deliveries.
Maintain conference room schedules and assist with meeting coordination.
Ensure the reception area and common spaces remain organized and presentable.
Provide administrative assistance to branch leadership and staff as needed.
Prepare and distribute correspondence, documents, and internal communications.
Maintain office supply inventory and place orders as necessary.
Assist with data entry, filing, document management, and record keeping in accordance with company standards.
Support onboarding logistics, including coordinating office setup for new hires.
Assist with scheduling appointments, meetings, and travel arrangements when required.
Coordinate with vendors and service providers for office-related needs.
Support basic invoice routing, purchase order requests, or documentation processing as directed.
Maintain accurate logs and reports related to visitor access, deliveries, and general office activity.
Build positive working relationships with employees, customers, and vendors.
Communicate effectively with internal teams to ensure smooth office operations.
Uphold confidentiality and professionalism in handling sensitive information.