Receptionist

PEOPLE'S SELF-HELP HOUSING•San Luis Obispo, CA

9d•Onsite

About The Position

The Receptionist will be responsible for greeting and assisting visitors, clients, and staff at the front desk, providing excellent customer service. This role involves managing all incoming and outgoing communications, maintaining office supplies and common areas, and providing administrative support to the team. The ideal candidate will be bilingual in English and Spanish, proficient in Microsoft Office Suite, and possess strong organizational and multitasking skills.

Requirements

Bilingual (English/Spanish) with strong verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Familiarity with standard office equipment (copiers, scanners, printers, mail machines).
Strong organizational and time management skills, with the ability to multitask and manage frequent interruptions.
Professional demeanor with the ability to interact effectively with the public, staff, and external partners.
Capable of working independently with minimal supervision in a fast-paced environment.
Minimum of two years of Receptionist/Administrative Assistant experience required.
Experience working in a large office environment with a team of 50+ employees.
Must possess a valid California Driver’s License and dependable transportation.
Must possess or be able to obtain, within 12 months, notary public certification.
Must be able to lift up to 30 pounds (office supplies, deliveries, etc.)
High School Diploma or higher.

Nice To Haves

Some college preferred.

Responsibilities

Greet and assist visitors, clients, and staff at the front desk, providing excellent customer service.
Answer and direct incoming calls on a multi-line phone system with professionalism and accuracy.
Manage all incoming written, physical communication and daily deliveries, including, but not limited to USPS mail, UPS, FedEx, faxes, and emails.
Manage postage meters and assist new team members with basic instructions on use of the postage machine and basic mail services.
Maintain current supplies of all organizational materials at the front desk, ensuring all information is updated regularly.
Maintain corporate office calendars to ensure there are no double bookings of cars and conference rooms, including monthly audits of checkout laptop calendars to ensure accurate inventory.
Communicate company updates and changes to staff as directed by management.
Support staff by handling general office tasks, including scanning, copying, and outgoing mail.
Manage mail distribution and staff mail cubbies.
Maintain and restock office supplies, copy room items, and coffee stations.
Assist in setting up the conference room for meetings and events.
Provide office tours to visitors, new hires, and other guests as needed.
Support the Office Manager and Administrative Coordinator with administrative and operational tasks.
Ensure the reception and common areas are organized, welcoming, and well-maintained.
Keep lobby and front desk area clean and well-organized.
Manage break room area (including dishes), assist with company events, and perform weekly in-house laundering of hand towels and floor mats.
Assist with special projects or other duties as assigned by supervisor.
Provide basic administrative assistance to team members as authorized by supervisor.