Receptionist / Branch Assistant

Raymond JamesKelowna, BC
CA$45,000 - CA$50,000

About The Position

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together. Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs. As a member of the team, reporting to the Branch Administrator, you will provide ongoing administrative support to the branch, and its clients.

Requirements

  • Proficient in MS Office including Word, Excel, and Outlook
  • Excellent Verbal, written and interpersonal communication skills
  • Strong customer service skills
  • Superb organizational and prioritization abilities
  • Must have a professional and reliable demeanor
  • The ability to be adaptable and flexible
  • Thrives in a fast-paced work setting
  • Maintain a friendly and professional conduct
  • Minimum 2 years of Reception/Administrative Assistant experience

Responsibilities

  • Answer all incoming calls on the main switchboard
  • Greet and assist visiting clients and guests
  • Handle and correctly escalate urgent incoming client calls
  • Distribute and post mail
  • Organize and book boardroom meetings
  • Liaise with local caterers to order breakfast/lunches for presentations
  • Set up prior to and clean up after boardroom presentations; and after individual client/advisor meetings
  • Operate video and audio conferencing equipment
  • Accept, distribute and arrange all courier pick-up and deliveries
  • Maintain cleanliness in the kitchen, boardrooms and reception area
  • Maintain stationery supplies and office equipment
  • Plan & post Branch social media articles/events on various websites
  • Initiate Branch website updates
  • Provide assistance to other employees on various branch projects as required
  • Other duties as assigned

Benefits

  • Competitive compensation and benefits package
  • Health Benefits
  • RRSP Matching Program
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Volunteer Days
  • Discretionary Bonuses
  • Tuition Reimbursement
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