Branch Operations Internship

Mariner Finance • Bel Air, MD

3d • $18 - $21 • Onsite

About The Position

Mariner Finance is hiring a Branch Operations Intern to support customer service and administrative activities at a branch. The intern greets customers, connects them with the appropriate staff member, answers calls, provides account-status information, and helps complete and file loan-closing paperwork. The role also involves maintaining accurate customer information in the electronic data system and may include additional duties based on market demand and staffing. The employee must be physically present in the office. Work hours depend on the business hours of the time zone serviced, and Saturday hours may be required seasonally or as business needs require. The role is part-time and non-exempt, with a minimum availability of 15 hours per week. The stated base salary range is $18.00–$20.61 per hour. The posting directs applicants to the company benefits webpage for benefit information and notes that a generous package is provided to full-time employees.

Requirements

• Currently pursuing a degree in Business Management, Finance, Marketing, Communication, or a related field of study.
• Ability to multitask and work in a fast-paced environment.
• Excellent interpersonal and communication skills.
• Desire to work in a team setting.
• Ability to work a minimum of 15 hours per week.

Nice To Haves

• Junior or senior standing in a four-year degree or bachelor's degree program.
• Previous customer service experience.

Responsibilities

• Promptly greet customers and provide assistance, directing them to the appropriate staff member.
• Answer telephone calls, provide information, and enter correspondence information in the system as applicable.
• Provide customers with information about the status of their current accounts.
• Complete and file paperwork involved in the loan-closing process.
• Ensure customer information is accurate and up to date in the electronic data system.
• Perform additional functions as needed based on market demand and staffing to provide consistent customer service.

Benefits

• The posting refers applicants to Mariner Finance's benefits webpage for benefit information.
• A generous benefits package is provided to full-time employees in addition to monetary compensation.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed