Branch Manager Upper Manhattan

Wells Fargo•New York, NY

1d•$38 - $67

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments. The role leads and develops a team through disciplined execution, coaching, and performance management, while fostering an engaged and accountable culture focused on identifying customer needs and recommending appropriate Wells Fargo solutions. The manager also balances business growth with operational risk management to protect customers, employees, and the company. New leaders participate in the Branch Manager Readiness Program, which offers mentorship, job shadowing, hands-on experience, and practical learning in day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch placement depends on business needs and availability. During training, the position is an interim, nonexempt role. Employees already serving as Wells Fargo Branch Managers do not need to complete the program. The role is associated with branches in Wells Fargo’s Upper Manhattan District. The schedule must include Saturdays, and travel within the assigned geography may be required up to 50% of the time during the first six months, before or until placement in a specific branch. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first six months, depending on location and branch placement.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards for financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply.
The position is not eligible for visa sponsorship.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building strong customer, internal-partner, and community relationships.
Ability to lead teams in influencing and educating customers about technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership, establish clear expectations, and manage performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to develop employee capability, confidence, and productivity, while holding the team accountable for expected behaviors and outcomes.
Partner with internal sales teams in Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer experiences and deepen relationships.
Educate customers about available digital options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, improve team performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Hire, coach, and develop sales professionals and direct reports.
Analyze performance and carry out action plans to achieve business objectives.
Manage and coach relationships across affluent, high-net-worth, and business customer segments, connecting customers with solutions for complex financial needs.
Model and reinforce banking compliance, operational risk management, and loss-prevention practices.