About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment centered on attentive, friendly service and represent Chase’s brand and culture. The role involves delivering banking solutions and financial technology and collaborating with experts to address clients’ specialized financial needs. You will set direction for the branch team, deliver branch goals, build lasting client relationships, develop employees, strengthen local business and community connections, and maintain a strong risk and control environment. Successful completion of the Branch Manager Training Program is required before placement. Travel may be required for in-person training and meetings, including some out-of-state travel. The position requires NMLS registration under the SAFE Act and compliance with Dodd Frank/Truth in Lending Act requirements for Loan Originators.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Successfully complete the Branch Manager Training Program before placement as a Branch Manager.
  • Ability to travel as required for in-person training and meetings; some travel may be out of state.
  • Register with the National Mortgage Licensing System and Registry (NMLS), or update an existing registration, and comply with applicable SAFE Act and Dodd Frank/Truth in Lending Act requirements.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and embodying Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build a high-performing team through coaching, feedback, and recognition of successes.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment through sound judgment, integrity, and adherence to policies and procedures.

Benefits

  • Competitive total rewards package, including base salary.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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