Branch Manager - Canada

White CapEdmonton, AB
Onsite

About The Position

White Cap is seeking a Branch Manager to lead a location with approximately $15M or less in revenue. This role involves directing all sales and operations activities, executing sales strategy, developing customer relationships, and ensuring customer satisfaction through operational excellence. The Branch Manager is also responsible for talent acquisition, development, and retention, as well as ensuring adherence to company policies and procedures. This position requires consistent operation of a company or personal vehicle for more than 20% of the average work week, and an acceptable Motor Vehicle Record (MVR) report is required.

Requirements

  • Requires BS/BA in a related discipline.
  • Generally 7+ years of experience in a related field.
  • Operation of a company vehicle or a personal vehicle is required and is done consistently more than 20% of the average work week.
  • An acceptable MVR report is required.

Nice To Haves

  • Advanced degree may offset less experience in some disciplines.
  • May require certification.

Responsibilities

  • Ensures efficient operations through adherence to policies and procedures and process excellence.
  • Maintains compliance with applicable government regulations.
  • Safeguards company assets and associates.
  • Ensures appropriate staffing levels to meet service, financial, and operational support demands.
  • Effectively utilizes training programs to develop sales and operations expertise.
  • Initiates and builds customer relationships with existing and new customers.
  • Acts as liaison to functional leadership to ensure customer satisfaction and problem resolution.
  • Monitors local market trends.
  • Develops and executes strategies to grow local market share and aggressively pursues business opportunities.
  • Works closely with vendors to maximize sales and increase profitability.
  • Accountable for profit and loss and inventory/accounts receivable for assigned location.
  • Achieves earnings before interest and tax (EBIT), return on investment capital (ROIC), and return on sales (ROS) goals.

Benefits

  • The company operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers.
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