Calgary Branch Manager - Ply Gem Canada

Cornerstone Building Brands•Calgary, AB

18h•Onsite

About The Position

The Calgary Branch Manager is responsible for the overall day-to-day operations of the Ply Gem Canada Calgary branch. This includes P&L responsibility, sales revenue, service and distribution operations, and associate training and development. The role involves ensuring employee training is up-to-date, safety practices are understood and consistently applied, and overseeing branch operations for profitability. The manager is responsible for achieving branch sales targets, managing general office functions, and focusing on sales channel performance to improve client satisfaction. They will work closely with the Regional Sales Manager in planning and developing strategies, monitoring pricing and discounts, and managing daily branch activities and customer relationships. The position also involves developing and maintaining positive relationships with the Ply Gem Canada customer base, communicating policies and procedures, approving expenses and credits, and effectively communicating corporate goals to staff. Additionally, the Branch Manager will oversee the warehouse, freight, and inventory management, be responsible for hiring, orientation, training, and development of staff, and ensure branch facilities and equipment are kept in a clean and safe condition. A thorough knowledge of all Ply Gem Canada products and their functions is required. The role fosters a proactive and positive working environment, works with senior management on product and process development, and is responsible for efficiencies and continuous improvement initiatives. Security of the facility and its contents is also a key responsibility. Occasional travel within Canada may be required.

Requirements

Bachelor’s degree or equivalent industry experience – preferably in Business Management
2-5 years of previous management or supervisory experience – preferably in the construction industry
previous P&L responsibility
Proven leadership skills
Effective written and verbal communication skills

Responsibilities

Ensure all employee training is up to date, all safety practices are understood, and consistent safety practices are applied.
Oversee branch operations for profitability
Responsible for achieving branch sales targets
Manage general office functions such as Accounts Payable, Credit & Collections, order entry, customer service, etc.
Focus on overall sales channel performance, constantly looking for ways to improve client satisfaction according to agreed upon Key Performance Indicators (KPI’s).
Monitor misc. categories such as RGA’s, Credits, DSO’s, Change Orders etc., and address root cause issues with corrective actions as necessary
Work closely with Regional Sales Manager in planning and developing strategies and implementing programs to ensure effective selling, promotion, customer education and seamless customer service and satisfaction
Monitor pricing and discounts to maximize opportunities
Manage the daily activities in the branch including customer relationships
Develop and maintain positive relationships with Ply Gem Canada customer base
Knowledge and communication of Ply Gem Canada policies and procedures
Approve all expenses and credits relating to the branch
Effectively communicate corporate goals and objectives to staff
Conduct branch meetings as required
Oversee the warehouse and freight and manage inventory to ensure sufficient turns are achieved.
Responsible for the hiring, orientation, training and development of all staff.
Ensure Ply Gem Canada branch facilities and equipment are kept in a clean and safe condition
Complete knowledge of all Ply Gem Canada products and their functions
Foster a proactive and positive working environment to enhance Ply Gem Canada Branch operations
Work with senior management and other departments towards the development of products and processes that will maximize future opportunities for the company as a whole.
Responsible for efficiencies and continuous improvement initiatives.
Responsible for security of the facility and all contents; this would include any existing outside storage areas.
Perform other duties as necessary.