Branch Manager | Retail Store Branch Manager

Southwest Boulder & Stone • Gardena, CA

12d • $72,000 - $76,000 • Onsite

About The Position

Southwest Boulder & Stone is a family-owned and operated landscape rock and supply company based in Southern California. The company specializes in low-maintenance, sustainable, and drought-tolerant landscaping and building materials, serving architects, designers, contractors, and homeowners. The company is seeking a highly motivated and experienced Branch Manager to lead its Gardena, California store.

The Branch Manager trains, coaches, and develops associates across multiple positions to provide excellent customer service and help customers find the materials they need. The role is responsible for day-to-day store operations, including retail counter and yard operations, customer issue resolution, store presentation, inventory, scheduling, financial and operating recaps, equipment maintenance, safety meetings, training, sales reviews, promotions, and performance evaluations. The manager works with the General Manager and Purchasing and requires product knowledge, computer and point-of-sale proficiency, and the ability to lead and develop others.

This is a full-time, benefit-eligible position. The schedule rotates Monday through Saturday, with every Sunday off. Candidates may be subject to pre-employment drug testing and/or background screening.

Requirements

• Strong leadership and organizational skills.
• Ability to motivate, delegate, and hold direct reports accountable to daily, weekly, and monthly production objectives.
• Excellent oral and written communication skills, including the ability to adapt to various audiences.
• Strong analytical and problem-solving skills.
• At least 5 years of experience managing retail operations.
• At least 5 years of inventory management experience.
• Proficiency with computers and point-of-sale systems.

Responsibilities

• Oversee retail counter and yard duties.
• Maintain store and yard appearance and product presentation.
• Meet and greet customers and troubleshoot customer issues and concerns.
• Open and close the assigned store, including reviewing and reconciling the daily close-out.
• Manage petty cash and submit receipts for all purchases.
• Generate the daily recap.
• Review equipment checklists and schedule equipment maintenance.
• Input all numbers into the P&L and report weekly and monthly recaps to the General Manager.
• Control expenses and report expenses above budget to the General Manager before spending.
• Maintain appropriate inventory levels, request yard inventory orders, and process incoming shipments.
• Serve as the product expert on all product lines.
• Prepare monthly schedules for retail and yard employees with General Manager approval.
• Conduct monthly safety meetings with retail and yard staff.
• Work with the General Manager and Purchasing to conduct quarterly inventory control.
• Train new hires and provide progressive training on current and new product lines.
• Conduct monthly sales reviews with retail and yard staff.
• Create and implement specials and promotions with General Manager approval.
• Schedule product training with vendors.
• Work with the General Manager to establish annual retail sales goals.
• Conduct annual performance evaluations.

Benefits

• Vacation accrual and sick pay.
• Paid holidays.
• Opportunity to participate in a 401(k) program.
• Medical, dental, and vision plans, as well as life insurance and accident plans.
• Employer covers 85% of employee-only medical coverage.
• After 1 year of employment, employer provides up to a 5% 401(k) match.
• Eligible for quarterly bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed