Branch Manager- San Antonio West Market-San Antonio, Texas

JPMorgan Chase & Co. • San Antonio, TX

1d • Onsite

About The Position

As a Branch Manager at Chase, you will lead all aspects of a branch, including growing deposits and investments, managing operations, and coaching the team. You will create a welcoming environment for clients and employees, deliver attentive service, represent Chase’s brand and culture, provide access to banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. The position also involves building relationships with local businesses and engaging with the community.

Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act, including registration or an update after starting and ongoing renewals and updates. Continued employment is contingent on compliance with these requirements.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement.
• Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements.
• Register with or update the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act after starting, and complete required annual renewals and updates.
• Demonstrated ability to create exceptional client experiences and foster an engaging branch culture.
• Proven ability to coach and empower employees.
• Ability to organize and manage competing priorities and develop plans for branch growth.
• Strong decision-making skills in a fast-paced, changing environment.
• Experience maintaining a strong risk and control environment and commitment to operational integrity and policy adherence.
• Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Set a clear vision for the branch and model Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
• Understand and meet client needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect clients and the company, and follow policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings.

Benefits

• Competitive total rewards package, including base salary; eligible roles may also receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED