Branch Manager-Bergen Rockland

Wells Fargo Bank•Ridgewood, NJ

About The Position

Wells Fargo is hiring people-focused leaders for a Branch Manager career in the National Branch Network. The Branch Manager serves as the branch sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth in checking, deposits, lending, credit cards, and investments. The role leads and develops a team, fosters an engaged and accountable culture, and balances growth objectives with operational risk management to protect customers, employees, and the company. New leaders participate in the Branch Manager Readiness Program, which offers mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position. During training, the position is interim and nonexempt. Current Wells Fargo Branch Managers are exempt from the program. Branch assignment depends on business need and availability. The role requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and background standards. A credit report may be reviewed, and additional ongoing screening may apply. The position is not eligible for visa sponsorship. The listed base pay range is $37.50–$67.31. Eligible employees may also be eligible for incentive opportunities and Wells Fargo benefits.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel up to 50% in the assigned geography during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, and additional ongoing screening may apply.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans that help the team achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building strong relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology, including explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership, set clear expectations, and manage performance through targeted coaching to achieve sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
Partner with internal sales teams in Wealth & Investment Management, Business Banking, and Home Lending to coordinate customer service and deepen relationships.
Help customers use available digital banking options through education and demonstration.
Use reporting and employee observations to identify strengths and opportunities, improve team performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling protective behaviors.
Hire, coach, and develop sales professionals and direct reports.
Analyze performance and execute action plans to achieve business objectives.
Manage and coach across affluent, high-net-worth, and business customer segments, building customer, partner, and community relationships.
Influence and educate customers about technology and digital banking solutions.
Model and reinforce compliance, operational risk management, and loss-prevention behaviors.