Branch Manager-Bergen Rockland

Wells Fargo•Monsey, NY

3d•$38 - $67

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, fosters an engaged and accountable culture centered on identifying customer needs and recommending suitable Wells Fargo solutions, and balances growth with operational risk management. New leaders participate in the Branch Manager Readiness Program, which includes mentorship, job shadowing, hands-on experience, and practical learning in daily branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch placement depends on business needs and availability. During training, the role is an interim, nonexempt position. Employees already serving as Wells Fargo Branch Managers are not required to complete the program. The role may be assigned to one of the listed locations in Bergen or Rockland: Hawthorne, Englewood, Park Ridge, Tenafly, Closter, Monsey, Pomona, Nyack, Spring Valley, Mahwah, Ridgewood, Allendale, or New Milford. The schedule includes Saturdays. During the first six months, and before or until placement in a specific branch, travel within the assigned geography may be required up to 50% of the time, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and applicable Wells Fargo policies. Visa sponsorship is not available for this position. The stated base pay range is $37.50–$67.31; employees may also be eligible for incentive opportunities. Eligible employees may receive benefits including health benefits, a 401(k) plan, paid time off, disability benefits, life and other insurance, parental and critical caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first six months and before or until branch placement, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding credit score, and additional ongoing screening may apply.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes and talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans that help the team achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Demonstrated success managing and coaching across affluent, high-net-worth, and business customer segments by identifying complex financial needs and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, and ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, establish clear expectations, and manage performance through targeted coaching to build and retain a high-performing team.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
Partner with internal sales partners in Wealth & Investment Management, Business Banking, and Home Lending to coordinate customer experiences and deepen relationships.
Educate customers about available digital options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, and take action to improve team performance, primary bank relationships, and wallet share.
Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling behaviors that protect customers, employees, and the company.