Branch Manager; Grenada, MS

Huntington National Bank•Grenada, MS

1d•Onsite

About The Position

The Branch Manager is responsible for managing the branch and leading its sales, service, and operational activities. The role includes coaching the team on processes, achieving budgeted production goals, acquiring consumer and business customers, initiating referrals to bank partners, and proactively deepening customer relationships through business development and calling programs. The position also oversees branch performance, staffing, customer service, risk, security, and regulatory compliance.

Requirements

High school diploma or GED and at least 1 year in a goal-driven retail sales leadership role, or a bachelor's degree.
Subject to additional background-check requirements, including fingerprinting as required by NMLS regulations.

Nice To Haves

Bachelor's degree and previous management experience.
Ability to understand, drive, and lead branch sales, service, operations, and financial performance within branch and digital channels.
Acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching, colleague development, and presentation skills.
Excellent verbal and written communication skills.
Comfort with technology such as mobile services and online banking.
Knowledge of consumer and business deposit products.
Ability to develop, influence, inspire, and motivate colleagues to increase retention.

Responsibilities

Manage a portfolio of high-value consumer and business customers.
Lead customer referrals to other areas of the bank to meet customer needs, deepen relationships, and build internal partnerships pursuant to branch OCR guidelines.
Lead the team in providing excellent customer service and resolving customer issues.
Use available tools and technology to identify and present sales and service opportunities.
Maintain knowledge of products, services, technology, and policies, and educate the team on them.
Maintain active involvement in the community and develop key business and community relationships.
Develop internal partnerships to drive business in the market area.
Oversee recruitment and hiring to ensure the assigned market is staffed with colleagues suited to Huntington’s culture.
Obtain the resources needed to support the team.
Manage branch operations in accordance with operational, security, risk, and regulatory policies and procedures.
Understand branch sales, service, operations, and financial performance.
Perform other duties as assigned.