About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will help create a welcoming environment for employees and clients, deliver attentive service and banking solutions, and collaborate with specialists to support clients’ financial needs. You will represent Chase’s brand and culture while building lasting relationships and meeting client expectations. The role requires successful completion of the Branch Manager Training Program before placement. Travel is required as needed for in-person training and meetings and may include out-of-state travel. The position is subject to Dodd Frank/Truth in Lending Act qualification requirements and requires NMLS registration under the SAFE Act. Continued employment is contingent on meeting those requirements, including registration after starting and completing annual renewals and updates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
  • Meet Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and comply with SAFE Act requirements, including NMLS registration and ongoing renewals and updates.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Set a clear vision for the branch team and embody the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and cultivate a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, use sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
  • Influence, educate, and connect team members, partners, and clients with technology.
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