Branch Manager - Southern New Hampshire Area - Nashua, NH

JPMorgan Chase & Co. • Nashua, NH

4d • Onsite

About The Position

As a Branch Manager in a Chase branch, you lead branch operations and the team while delivering attentive, welcoming service to clients and employees. You oversee deposit and investment growth, operations, team coaching, and the delivery of banking solutions and financial technology. You also collaborate with specialists to support clients’ financial needs and represent Chase’s brand and culture through hospitality and relationship-building.

Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. The role requires travel as needed for in-person training and meetings, which may include out-of-state travel. This position is subject to Dodd-Frank/Truth in Lending Act Loan Originator requirements and requires NMLS registration under the SAFE Act. Continued employment is contingent on meeting those requirements, including registration after starting and timely annual renewal and updates.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Demonstrated leadership ability and a track record of coaching and empowering employees.
• Ability to organize and manage competing priorities in a branch environment.
• Strong decision-making skills and ability to work in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policy compliance.
• Ability to influence, educate, and connect team members, partners, and clients with technology.
• Successful completion of the Branch Manager Training Program before placement.
• Ability to travel as required for in-person training and meetings; some travel may be out of state.
• Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act requirements, including NMLS registration and renewals.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Share a clear vision and embody Chase’s values of Service, Heart, Curiosity, Courage, and Excellence to motivate the branch team.
• Use the Branch Scorecard to identify strategies for growing deposits and investments and deliver branch goals.
• Understand and meet client needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, and recognition.
• Promote ongoing team learning and development.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment and integrity, protect clients and the company, and follow policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings, including possible out-of-state travel.

Benefits

• Competitive total rewards package with base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED