About The Position

Chili's Restaurant Managers lead teams in a high-energy restaurant environment, creating strong experiences for Guests and Team Members while achieving business results. They oversee daily operations, uphold quality and safety standards, manage costs, and contribute to the restaurant's culture of hospitality, teamwork, accountability, and fun. Managers also build relationships with the local community and develop Team Members for future roles.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, take personal accountability, and communicate with vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behavior by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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