Branch Manager 4 Santa Clarita, CA

U.S. Bank•Santa Clarita, CA

23h•$100,000 - $135,000•Onsite

About The Position

The Branch Manager leads and manages branch operations to meet business goals and ensure compliance with banking laws and regulations. The manager ensures team members provide an excellent customer experience consistent with U.S. Bank’s culture and core values, and regularly coaches, develops, mentors, and trains employees. The role uses effective communication and critical thinking to identify customers’ financial resources and needs, recommend suitable products and services, and help individual and business customers reach financial goals. The manager collaborates with partners in wealth, business banking, mortgage, and payment services; motivates and directs the branch team; grows the customer base; and participates in the local market and community to identify needs and promote U.S. Bank products and services. The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including the associated criminal background and credit checks. This role requires working at a U.S. Bank location five days per week.

Requirements

Bachelor’s degree or equivalent work experience.
Four to five years of experience in a sales, retail management, or banking environment.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting registration requirements and passing the required criminal background and credit checks.
Adaptive coaching, conflict resolution, accountability, influence, critical thinking, priority setting, relationship management, and business insight skills.

Nice To Haves

Advanced product and service knowledge and thorough knowledge of regulatory, policy, and compliance issues.
Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems.
Thorough knowledge of teller and platform functions, including transaction processing, cash balancing, account opening, and sales techniques.
Analytical skills to evaluate credit requests, prepare budgets, and determine marketplace trends.
Strong interpersonal communication, leadership, relationship management, time management, sales activity management, and sales ability skills.
Ability to evaluate and resolve problems and issues with minimal guidance.
Demonstrated success in a retail sales environment.
Working knowledge of employment practices, including rewards and recognition, employee development, and change management.

Responsibilities

Lead and manage branch operations to ensure goals are met and banking laws and regulations are followed.
Ensure team members deliver an excellent customer experience consistent with U.S. Bank culture and core values.
Coach, develop, mentor, and train team members.
Identify customers’ financial resources and needs, and recommend appropriate products and services.
Help individual and business customers reach their financial goals by collaborating with wealth, business banking, mortgage, and payment services partners.
Lead and motivate the team, expand the customer base, and participate in the local market and community to identify needs and promote U.S. Bank products and services.
Exercise discretion and independent judgment in performing necessary duties.
Maintain the NMLS registration required under the S.A.F.E. Act and Regulation Z.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase program.
Pension, subject to eligibility requirements.