Personal Banker - Santa Clarita, CA
About The Position
Firefighters First Federal Credit Union is hiring a Financial Service Consultant II (Personal Banker) for its Santa Clarita, California branch. The role establishes new member relationships and provides members with a full-service experience, recommending financial products and services to support their short- and long-term needs. The position also assists with consumer loan applications, processes member accounts and transactions, and handles cash operations. The employee is expected to support a collaborative work environment and represent the credit union with professionalism, integrity, and dedication. The credit union serves the firefighter community and emphasizes exceptional member service, employee growth, teamwork, and community impact. Candidates must be bondable and maintain bondable status throughout employment in accordance with regulatory requirements.
Requirements
- At least 2 years of experience as a personal banker in a credit union or bank setting.
- Proven ability to take initiative, proactively engage with members, and identify opportunities for improvement.
- Experience with consumer loan applications and processing.
- Experience with account opening and teller transactions.
- Ability to collaborate effectively with colleagues and contribute to a positive work environment.
- Passion for serving the community.
- High school diploma or GED.
- Must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.
Responsibilities
- Recommend financial products and services to meet members’ short- and long-term financial needs.
- Assist members with completing consumer loan applications.
- Process and manage member accounts and related transactions, including savings and checking deposits, investment accounts such as Certificates, IRAs, and Trusts, and opening new or sub-accounts.
- Process member cash transactions, maintain cash drawers, and balance vaults and branch cash daily.
- Contribute to a positive, collaborative work environment and support teamwork and continuous improvement.
- Demonstrate professionalism, integrity, and dedication in member interactions, upholding the credit union’s values and brand reputation.
Benefits
- Competitive salary with a pay-for-performance bonus.
- Fully paid medical, dental, and vision benefits for employees.
- Fully paid life insurance, AD&D, and short- and long-term disability coverage.
- 401(k) plan with a 3% employer safe harbor contribution and matching program of up to 4%.
- Education reimbursement of up to $5,250 annually and a 0% education loan assistance program.
- Pet insurance.
- Three weeks of PTO annually, including 2½ days of float time.
- Nine paid holidays plus two half days.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
