Float Senior Relationship Banker - Santa Clarita, CA

U.S. Bank•Santa Clarita, CA
•$31 - $38•Onsite

About The Position

U.S. Bank is hiring a Float Senior Relationship Banker to build customer relationships through face-to-face meetings and proactive engagement. The role assesses customers’ banking needs, gathers and processes customer and account information, educates clients about deposit and loan products and services, and recommends financial solutions aligned with their goals. Relationship Bankers also originate and close consumer loans, open accounts, and open and/or close branches. The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. Failure to meet or maintain registration requirements may result in an offer being rescinded or employment being terminated. The role requires working from a U.S. Bank location for all scheduled work days.

Requirements

  • High school diploma or equivalent.
  • Typically five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
  • Ability to obtain and maintain National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting applicable background and credit requirements.
  • Ability to work from a U.S. Bank location for all scheduled work days.

Nice To Haves

  • Proven ability to build and foster client relationships through proactive outreach and follow-up.
  • Ability to engage and communicate effectively with clients.
  • Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
  • Thorough knowledge of retail products and services.
  • Proven customer service and interpersonal skills.
  • Experience participating in sales campaigns or promotions.
  • Experience using and demonstrating digital products and self-service technologies.
  • Ability to identify customers’ underlying needs while applying a digital-first mindset.
  • Advanced proficiency in making appropriate recommendations that meet customers’ needs reactively and proactively.
  • Experience in the financial services industry.

Responsibilities

  • Build and foster client relationships through proactive outreach and follow-up, learning about clients’ financial needs and banking channel preferences.
  • Identify solutions for new and existing clients by engaging and communicating effectively.
  • Maintain working knowledge of consumer and business banking products and services, including digital offerings.
  • Provide a consistent client experience, including greeting clients and processing basic transactions.
  • Develop collaborative partnerships with branch team members and other partners to serve clients.
  • Open new consumer and business accounts, complete service requests, and submit credit applications.
  • Educate clients about emerging and self-service digital products and services.
  • Use available resources and technologies to optimize the client experience and deliver accurate, operationally excellent service.
  • Originate and close consumer loans.
  • Open and/or close the branch.

Benefits

  • Medical, dental, and vision healthcare coverage.
  • Basic and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks, depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase program.
  • Pension, subject to eligibility requirements.
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