Personal Banker - Santa Clarita, CA

FIREFIGHTERS FIRST FEDERAL CREDIT UNION • Valencia, CA

4d • Onsite

About The Position

Firefighters First Federal Credit Union is hiring a Financial Service Consultant II (Personal Banker) for its Santa Clarita, California branch. The role establishes new member relationships and provides members with a full-service experience by identifying and addressing their financial needs. The consultant recommends financial products and services, assists with consumer loan applications, manages member accounts and transactions, and handles cash operations. The position also contributes to a collaborative work environment and represents the credit union with professionalism, integrity, and dedication.

Requirements

• At least 2 years of experience as a personal banker in a credit union or bank setting.
• Proven ability to take initiative, proactively engage with members, and identify opportunities for improvement.
• Experience with consumer loan applications and processing.
• Experience with account opening and teller transactions.
• Ability to collaborate effectively with colleagues and contribute to a positive work environment.
• Passion for serving the community.
• High school diploma or GED.
• Must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.

Responsibilities

• Establish new member relationships and provide a full-service member experience.
• Recommend financial products and services to meet members’ short- and long-term financial needs.
• Assist members with completing consumer loan applications.
• Process and manage member accounts and related transactions, including savings and checking deposits, investment accounts such as Certificates, IRAs, and Trusts, and the opening of new and sub-accounts.
• Process cash transactions, maintain cash drawers, and balance vaults and branch cash daily.
• Support colleagues and foster teamwork and continuous improvement.
• Demonstrate professionalism, integrity, and dedication in member interactions.

Benefits

• Competitive salary with a pay-for-performance bonus.
• Fully paid medical, dental, and vision benefits for employees.
• Fully paid life insurance, AD&D, and short- and long-term disability coverage.
• 401(k) plan with a 3% employer safe harbor contribution and matching up to 4%.
• Education reimbursement up to $5,250 annually and a 0% education loan assistance program.
• Pet insurance.
• Three weeks of PTO annually, including 2½ days of float time.
• Nine paid holidays plus two half days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED