About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team for success. You will foster a welcoming environment for clients and employees, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. The role includes completing the Branch Manager Training Program before placement and traveling as required for in-person training and meetings, which may include out-of-state travel. This position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators. An employment offer is contingent on JPMorganChase’s review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies candidates. Continued employment depends on compliance with applicable requirements, including NMLS registration under the SAFE Act, registration or updating registration after starting, and timely annual renewals and updates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Strong leadership and a demonstrated ability to coach and empower employees.
  • Ability to organize and manage competing priorities and develop plans for growth and success.
  • Strong decision-making skills and ability to thrive in a fast-paced, changing environment.
  • Experience creating and maintaining a strong risk and control environment and commitment to operational integrity and adherence to policies.
  • Ability to influence, educate, and connect team members, partners, and clients with technology.
  • Ability to complete the Branch Manager Training Program before placement.
  • Ability to travel as required for in-person training and meetings; some travel may be out-of-state.
  • Must meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act NMLS registration requirements. A felony conviction within the last seven years disqualifies candidates.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Lead and motivate the branch team by communicating a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build a high-performing team through coaching, feedback, and recognition of successes.
  • Promote ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, use sound judgment, act with integrity, protect clients and the company, and follow policies and procedures.
  • Complete the Branch Manager Training Program before being considered for placement as a Branch Manager.
  • Travel as required for in-person training and meetings, including possible out-of-state travel.
  • Register or update registration with NMLS as required under the SAFE Act and complete required renewals and updates.
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