Branch Manager- Niccoli Energy
Dead River Company•Brockton, MA
•$77,000 - $116,000•Onsite
About The Position
The Branch Manager leads all aspects of a local retail energy distribution operation at Niccoli Energy’s Brockton, Massachusetts office. This role oversees branch operations, develops and motivates employees, drives sales and business growth, builds customer and community relationships, and champions a customer-first, safety-focused culture. The manager is responsible for operational excellence, employee performance and development, compliance, customer satisfaction, and supporting company marketing and sales initiatives.
Requirements
- Bachelor’s degree in business administration or a related field, or an equivalent combination of education and experience.
- At least 2 years of management experience.
- Strong leadership, communication, and relationship-building skills.
- Proven ability to drive results while developing and motivating teams.
- Experience managing employee performance, coaching, and talent development.
- Sound judgment and strong decision-making abilities.
- Ability to delegate effectively and follow through on commitments.
Nice To Haves
- Business acumen.
- Customer focus.
- Strategic agility.
- Drive for results.
- Ability to build effective teams.
- Hiring and staffing excellence.
- Integrity and trustworthiness.
- Strong prioritization skills.
Responsibilities
- Direct branch activities to ensure exceptional customer service and operational excellence.
- Lead, coach, and develop front-line employees to achieve personal and business goals.
- Foster a positive, productive, and safety-focused culture.
- Manage staffing, employee performance, engagement, and retention.
- Ensure compliance with company policies, industry regulations, and operational standards.
- Grow market share through personal sales, networking, and community involvement.
- Build relationships with customers, businesses, and community leaders.
- Identify growth opportunities and stay informed about competitive market conditions.
- Champion company marketing, branding, and sales initiatives.
- Deliver outstanding customer service and resolve customer concerns professionally and promptly.
- Drive customer loyalty through consistent, high-quality service.
- Advocate for workplace safety and support company safety programs and initiatives.
- Help ensure a safe work environment for employees and customers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
