Branch Manager - Dodgeville, WI

Spee-Dee Delivery Service•Dodgeville, WI

3d•$70,000 - $92,500

About The Position

The Branch Manager executes, directs, and coordinates shipments into and out of the branch. This exempt salary position oversees day-to-day branch operations, plans and organizes production activities, monitors performance, and works to improve productivity, equipment performance, work methods, and customer service. The role also enforces safety, Department of Transportation, and company policies; manages staffing; and supports employees and customers. The typical start time is between 6:00 and 7:00 a.m. Periodic travel may be required.

Requirements

At least 21 years of age.
High school diploma or equivalent required.
Must hold a valid CDL Class A driver's license or successfully complete the company-paid CDL training program.
Excellent management skills.
Excellent written and oral communication skills.
Ability to influence, develop, and maintain good working relationships across functional areas and with customers.
Strong organizational and project management skills, including meeting deadlines and achieving results.
Thorough understanding of applicable federal, state, local, and company safety policies.
Sound judgment and decision-making, including considering the relative costs and benefits of potential actions; critical-thinking, logic, and reasoning skills to identify solutions.
Proficiency with computer-based management systems and Microsoft Office Suite or similar software.
Ability to pass a DOT physical exam.
Ability to lift up to 50 pounds repetitively and up to 100 pounds occasionally.
Ability to work with all types of freight, including hazardous materials, perishable food and alcohol, firearms, ammunition, and live animals.
Ability to sit for prolonged periods at a desk and work on a computer.
Must pass a pre-employment drug screening and criminal background check.

Nice To Haves

Associate's degree in Business Management, Operations Management, or a related field.
At least 3 years of experience in the transportation industry and leadership.

Responsibilities

Oversee and ensure completion of all day-to-day branch operations.
Plan and organize daily activities related to production and operations.
Measure productivity by analyzing performance data, financial data, and activity reports.
Ensure customer complaints are investigated and resolved.
Identify, recommend, and implement measures to improve productivity, equipment performance, work methods, and customer service.
Enforce safety, DOT, and company policies.
Analyze route performance to ensure routes are performed properly and freight is distributed appropriately.
Conduct timely and constructive performance evaluations.
Lead weekly meetings and communicate goals and assignments.
Handle and participate in investigating employee concerns.
Identify and escalate operational concerns to appropriate management.
Determine labor needs to meet production goals.
Hire, train, discipline, and onboard new staff.
Perform other required duties as assigned.