Schaumburg - Lawn Care Branch Manager

Naturescape•Schaumburg, IL

5d•Onsite

About The Position

Naturescape is hiring a Branch Manager to lead its developing Schaumburg, Illinois branch toward continued growth and success. The position combines field production, sales growth, employee development, and branch operations. The Branch Manager trains and guides specialists, oversees administrative assistants, and works to ensure customers receive high-quality service and education. The role involves office work as well as outdoor work, and responsibilities vary from day to day.

Requirements

Valid driver's license and good driving record.
Ability to lift up to 50 lbs.
Motivation and desire to learn.

Nice To Haves

Previous management or supervisory experience.

Responsibilities

Strategically divide time between maximizing field production, increasing sales, and developing employees.
Meet with branch employees weekly to review technical information, sales strategies, and service methods.
Train and guide specialists individually, including experienced staff and newly hired employees.
Interview and hire specialists to keep the branch fully staffed.
Guide and direct administrative assistants to support customer service, sales, and efficient office operations.
Help specialists maintain efficient routes and use branch data to improve efficiency and keep services on schedule.
Contact customers to resolve concerns and ensure satisfaction.
Audit specialists' work, meet with customers about concerns, and perform customer services as needed.
Assess branch needs and take initiative to make decisions that benefit employees and customers.