Branch Manager - Traverse Mountain - Lehi , UT

JPMorgan Chase & Co.•Lehi, UT
•Onsite

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will help create a welcoming environment that puts employees and clients first, deliver attentive and friendly service, represent Chase’s brand and culture, provide access to banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. You will complete the Branch Manager Training Program before placement and travel as required for in-person training and meetings, including possible out-of-state travel. The position requires NMLS registration under the SAFE Act and continued compliance with applicable Truth in Lending Act/Dodd Frank and SAFE Act requirements. Employment is contingent on JPMC’s review of relevant background and financial information and, where applicable, successful NMLS registration.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings; some travel may be out of state.
  • Successful completion of the Branch Manager Training Program before placement.
  • Ability to meet the position’s Dodd Frank/Truth in Lending Act and SAFE Act requirements, including NMLS registration or updating an existing registration and ongoing compliance.
  • Pass JPMC’s review of criminal conviction history, credit report, NMLS information, and other relevant information; felony convictions within the last seven years disqualify candidates.
  • Strong leadership, coaching, and employee empowerment skills.
  • Ability to manage competing priorities, organize branch operations, and develop plans for growth.
  • Strong decision-making skills and ability to work in a fast-paced, changing environment.
  • Experience maintaining a strong risk and control environment and commitment to operational integrity and policy compliance.
  • Ability to influence, educate, and connect teams, partners, and clients with technology.
  • Commitment to creating exceptional client experiences and an engaging team culture.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Lead the branch team by communicating a clear vision and embodying the company’s Service, Heart, Curiosity, Courage, and Excellence values.
  • Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
  • Understand and meet client needs to build lasting relationships and trust.
  • Build a high-performing team through coaching, feedback, and recognition of successes.
  • Promote ongoing team learning and development.
  • Develop relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
  • Complete the Branch Manager Training Program before placement as a Branch Manager.
  • Travel as required for in-person training and meetings.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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