Universal Banker - Pine Mountain Branch

FIRST PEOPLES BANK•Pine Mountain, GA

23h•Onsite

About The Position

The Universal Banker is a full-time, customer-focused role at the Pine Mountain Branch that combines teller and personal banker responsibilities. The position delivers personalized banking solutions, builds customer relationships, handles account services and transactions, and promotes bank products and services to meet customer needs and support branch success. The role operates at the Pine Mountain Branch and may require occasional travel for training, staff meetings, or to assist other branches. The position has no supervisory responsibilities. Applicants must be able to pass a background check and credit screening.

Requirements

One year of experience in banking, customer service, or a related field.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to foster a collaborative team environment with a positive approach.
Effective problem-solving skills and ability to work well under supervision.
Excellent verbal and written communication abilities.
Meticulous attention to detail and reliable organizational skills.
Ability to multitask and meet strict deadlines in a fast-paced environment.
Flexibility to work weekends and adjust schedules as needed.
Consistent and dependable attendance.
Ability to pass a background check and credit screening.
Ability to sit at a desk for extended periods, reach, bend, walk or maneuver around the bank, and occasionally lift up to 15 pounds.
Ability to efficiently operate a computer, fax machine, scanner, copier, printer, phone system, and other office equipment.

Responsibilities

Provide a welcoming and professional customer experience in person and over the phone.
Identify customer needs and recommend appropriate products and services.
Research and resolve customer inquiries.
Open, maintain, and service checking, savings, certificates of deposit, and other account types.
Assist with safe deposit box services.
Process teller transactions accurately and efficiently using branch transaction equipment.
Help customers use online and mobile banking and troubleshoot issues.
Comply with bank policies, procedures, and applicable regulations, including BSA, CIP, OFAC, and Fair Lending.
Complete required training promptly and participate in ongoing development opportunities.
Perform additional duties as assigned.
Travel occasionally for training, staff meetings, or assistance at other branch locations.