Branch Manager, US Pest

Terminix•Phoenix, AZ

About The Position

The Branch Manager provides overall guidance for a district and serves as a key contact for implementing change. The role evaluates factors affecting customer service and coworker development, leads with motivational and progressive actions, and follows organizational district policies and expectations. The manager develops the management team to achieve growth, productivity, and profitability goals while delivering strong customer experiences. The role also supports and audits operations, sales, and office leadership.

Requirements

Bachelor’s degree or an equivalent combination of experience, education, and training.
Five to seven years of experience as a Branch Manager or in an equivalent-level position.
Strong attention to detail and a background in management, sales, training, relationship development, and/or excellent customer experience.
Experience analyzing financial reports in a complex, fast-paced environment.
Available to travel and participate in a rotating on-call schedule for off-hours and weekends.
Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations.
Must pass a pre-employment background screen.
Valid driver’s license and clean driving record.

Nice To Haves

Successful background managing in the pest control industry.

Responsibilities

Develop the management team to achieve the branch’s growth, productivity, and profitability goals and deliver strong customer experiences.
Interview applicants, select candidates, and monitor staffing needs.
Plan, identify, communicate, and delegate responsibilities and practices to the operations and service management team to support smooth branch operations.
Implement company programs and initiatives by motivating and supporting the management team in developing and carrying out action plans.
Review the district’s operating environment and business indicators to identify problems, concerns, and improvement opportunities; coach the operations and service management team to take action and achieve goals.
Support and audit operations, sales, and office leadership positions.
Provide a realistic view of factors affecting customer service and coworker development.
Follow organizational district policies and company expectations.

Benefits

Benefits enrollment immediately upon hire for eligible full-time colleagues, with benefits starting on day one.
Medical, dental, vision, disability, and life insurance, plus other benefits.
401(k) retirement plan with company-matching contributions.
Tuition reimbursement for full-time colleagues.
Vacation days and sick days.
Company-paid holidays and floating holidays.
Training and development programs.
Career growth opportunities and promotion from within.
Competitive pay; some roles offer performance incentives.
Company mindset that prioritizes health, safety, and flexibility.