Branch Manager, US Pest
About The Position
The Branch Manager provides overall guidance for a district and serves as a key contact for implementing change. The role offers a realistic view of factors affecting customer service and coworker development and calls for motivational, progressive leadership. The manager is responsible for understanding and following company district policies and expectations. The Branch Manager develops and supports the management team to meet branch growth, productivity, profitability, and customer-experience goals. The position oversees staffing, delegates responsibilities, drives company initiatives, reviews business conditions and performance indicators, coaches leaders, and supports and audits operations, sales, and office leadership.
Requirements
- Bachelor’s degree or an equivalent combination of experience, education, and training.
- At least five to seven years in a Branch Manager or equivalent-level position.
- Strong attention to detail and a background in management, sales, training, relationship development, and/or excellent customer experience.
- Experience analyzing financial reports in a complex, fast-paced environment.
- Available to travel and participate in a rotating on-call schedule for off-hours and weekends.
- Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations.
- Must pass a pre-employment background screen.
- Valid driver’s license and clean driving record.
Nice To Haves
- Successful background managing in the pest control industry.
Responsibilities
- Develop the management team to achieve branch growth, productivity, and profitability goals and deliver strong customer experiences.
- Interview applicants, select candidates, and monitor staffing needs.
- Plan, identify, communicate, and delegate key responsibilities and practices to operations and service management teams to support smooth branch operations.
- Drive company programs and initiatives by motivating and supporting the management team in developing and implementing action plans that meet operational and organizational objectives.
- Review district environments and business indicators to identify issues and opportunities for improvement, and coach operations and service management teams to take action and achieve operational goals.
- Support and audit operations, sales, and office leadership positions.
- Follow organizational district policies and company expectations.
Benefits
- Benefits begin on day one for full-time colleagues, with no waiting period.
- Medical, dental, vision, disability, and life insurance.
- 401(k) retirement plan with company-matching contributions.
- Tuition reimbursement for full-time colleagues.
- Training and development programs.
- Vacation days and sick days.
- Company-paid holidays and floating holidays.
- Performance incentives are offered in many roles.
- Career growth opportunities, including promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
