Branch Manager - Jacksonville North

JPMorgan Chase & Co. • Jacksonville, FL

1d

About The Position

As a Branch Manager at Chase, you will lead all aspects of a branch and help create a welcoming, attentive experience for clients and employees. You will be responsible for growing deposits and investments, managing branch operations, and coaching the team. You will represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. The role also involves completing the Branch Manager Training Program before placement and traveling as required for in-person training and meetings, potentially out of state.

This position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Employment is contingent on meeting applicable screening and registration requirements, including successful registration after starting and completion of required renewals and updates.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings.
• Successful completion of the Branch Manager Training Program before placement.
• Meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and SAFE Act NMLS registration requirements.
• Employment screening must support financial responsibility, good character, and general fitness for the position; a felony conviction within the last seven years disqualifies candidates.
• Strong leadership and a proven ability to coach and empower employees.
• Ability to organize and manage competing priorities and develop plans for growth.
• Strong decision-making skills in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment and commitment to operational integrity and policy adherence.
• Ability and desire to influence, educate, and connect teams, partners, and clients with technology.
• Ability to create exceptional client experiences and foster an engaging branch culture.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Set a clear vision for the branch and model the company’s Service, Heart, Curiosity, Courage, and Excellence values.
• Use the Branch Scorecard to develop strategies for growing deposits and investments and achieving branch goals.
• Understand and meet client needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, and recognition.
• Promote ongoing team learning and development.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercising sound judgment and integrity and following policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings, including possible out-of-state travel.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED