Branch Manager I - Eagle River

Credit Union 1 Alaska•Anchorage, AK

1d•$69,005 - $102,176•Onsite

About The Position

Credit Union 1 is seeking a Branch Manager for its Eagle River Branch at 11544 Business Blvd. The role supports the financial well-being of the local community by providing high-quality service, building trusted member relationships, and driving branch performance and growth. The manager develops and mentors the branch team through coaching and feedback, partners with risk and compliance to ensure policies are followed, and supports loan origination. The pay range is $69,005 to $102,176 per year. The Branch Manager implements credit union goals and objectives, maintains service quality and controls costs, oversees branch operations and staff, and promotes growth in loans and deposits. The position is responsible for branch security, safety, maintenance, appearance, and opening and closing procedures, as well as preparing and processing approved loan documents through closing. The manager also supports all branch functions as needed. The role includes professional and community engagement responsibilities. Community service is required for management staff; some activities may occur outside normal working hours, and attendance at management-mandated events is required. The manager also oversees compliance with record-retention policies and performs other duties as assigned. This is an on-site position. Credit Union 1 does not provide relocation assistance or visa sponsorship. Applicants must be legally authorized to work in the United States without restriction. Candidates selected for employment are subject to a criminal background check.

Requirements

High school graduate or equivalent.
At least two years of supervisory experience and/or two years of experience working in a financial institution.
Thorough understanding of regulatory requirements associated with negotiating financial instruments.
Ability to handle member and employee matters professionally, tactfully, and confidentially.
Ability to supervise, motivate, and lead a branch team to meet sales and service goals and comply with organizational and regulatory requirements.
Sound judgment and excellent communication skills with members, credit union employees, executive management, and the public.
Ability to negotiate, solve problems, and make effective decisions.
Positive sales mindset and ability to proactively evaluate and present products and services that meet members’ financial needs.
Must comply with BSA/AML and OFAC policies and applicable laws and regulations.
Must be legally authorized to work in the United States without restriction.

Nice To Haves

Some college-level coursework in related areas is desirable.
Experience evaluating consumer loan requests is preferred.

Responsibilities

Implement credit union goals and objectives consistent with the organization’s mission and core values; maintain quality service and control costs.
Conduct ongoing staff training, coaching, and observations to enhance team performance and member interactions.
Analyze branch operations, security, growth, and services, and report findings to the Director of Branch Operations.
Oversee staff scheduling, training, and performance evaluations to build a high-performing team.
Promote branch growth, loans, and deposits, and achieve the elements of branch plans.
Manage branch maintenance, security, and safety; open and close the branch as needed and follow applicable procedures.
Assume responsibility for all aspects of branch functions as needed.
Prepare and process documents and proceeds for approved loans, maintaining accurate and orderly loan documents through closing.
Observe, coach, and provide feedback to branch employees on service, culture, loans, and other job duties.
Maintain the appearance and cleanliness of the teller line, lobby, parking lot, and branch; ensure marketing materials are displayed and branch checklists are completed.
Maintain positive relationships with members and employees consistent with the credit union’s mission and values.
Follow and enforce the credit union’s dress code policy throughout the branch.
Participate in community service and attend management-mandated events; some activities may take place outside normal working hours.
Ensure department participation in all aspects of the Record Retention program and meet applicable department or branch standards.
Comply with Bank Secrecy Act and anti-money laundering (BSA/AML) and Office of Foreign Assets Control (OFAC) laws, regulations, and policies.
Perform other duties as assigned.