Bakery Manager-Eagle River

Albertsons•Eagle River, AK

4d•Onsite

About The Position

The Bakery Manager directs and controls the Bakery Department’s day-to-day operations to achieve sales and profit objectives while exemplifying strong customer service. The role exercises independent judgment and discretion, oversees bakery production and merchandising, maintains product quality and freshness, controls inventory and expenses, and ensures compliance with company policies and applicable health, food-safety, sanitation, labeling, and safety requirements. The manager supervises, trains, motivates, and schedules department personnel; supports hiring and recommends personnel actions to the Store Director. The position also handles customer orders and complaints, communicates department goals and performance, maintains required reports and records, and responds to operational issues. The job includes bakery production duties and physical work in a temperature-controlled store environment, with frequent exposure to hot ovens, freezer temperatures, flour dust, water, and cleaning agents. Scheduled hours vary, and nights, weekends, holidays, or occasional overnight travel may be required.

Requirements

Working knowledge of bakery job duties, including Cake Decorator, Baker, and Sales Associate duties.
Strong communication, leadership, and interpersonal skills, with the proven ability to manage people and maximize productivity.
Knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures, and department policies.
Ability to use computer software and electronic ordering devices for ordering, labeling, sales planning, inventory, and scheduling.
Understanding of company practices and Bakery Department policies and procedures, and ability to judge and react to business activity.
Extensive working knowledge of profit and loss statements.
Basic knowledge of employment laws and workplace practices.
Knowledge of basic math, weights, and measures.
Ability to maintain a professional demeanor when dealing with customers, vendors, and coworkers.
Ability to comply with company grooming standards and dress code.
Ability to frequently reach, lift, and maneuver objects weighing up to approximately 40 pounds; push and pull loaded hand trucks and pallet jacks.
Ability to perform repetitive arm movements and to stand for long periods; walk, bend, stoop, twist, turn frequently, and occasionally climb ladders.
Manual dexterity and good eye-hand coordination.
Ability to operate ovens, mixers, microwave ovens, bread slicers, scales, proof boxes, trash compactors, and balers, and to use knives, scrapers, decorating tools, cleaning supplies, and equipment.
Mental alertness to complete work activities safely and accurately.
Ability to work with frequent exposure to hot ovens, freezer temperatures, flour dust, water, and cleaning agents, and to use plastic or latex gloves.
Good attendance.

Responsibilities

Champion customer service programs and handle customer relations, special orders, suggestions, and complaints.
Plan, organize, direct, and exercise independent judgment over day-to-day Bakery Department operations.
Inspect bakery areas and take corrective action to maintain product quality, code dates, sanitation, safety, and security standards.
Oversee and assist with proofing, baking, decorating, slicing, packaging, and other bakery duties.
Implement promotional and seasonal displays and ensure proper merchandising, signage, and advertised-item presentation.
Prevent shrink, control expenses, and monitor sales, labor, purchase reports, and daily logs.
Order, check, receive, and control inventory; maintain product quantity, quality, freshness, rotation, and appropriate inventory levels.
Maintain bakery coolers and freezers, conduct inventories, and keep department records and administrative paperwork accurate.
Ensure compliance with retail labeling laws, federal, state, and local regulations, food-safety standards, and company policies.
Maintain cleanliness and sanitation of the sales floor, work areas, equipment, cases, freezer, and cooler.
Supervise, motivate, train, and schedule department personnel to provide adequate coverage and service.
Participate in hiring and recommend personnel actions to the Store Director; identify associates with advancement potential.
Communicate sales goals, department performance, and sales opportunities to associates.
Resolve associate complaints where appropriate and report actions or serious policy concerns to the Store Director.
Attend required training and sales meetings, respond appropriately to incoming calls, and make intercom announcements.
Implement emergency procedures for equipment or computer software malfunctions.
Perform bakery production and sales duties as required, including duties associated with Cake Decorator, Baker, and Sales Associate roles.