About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment that puts employees and clients first, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. You will complete the Branch Manager Training Program before being considered for placement. The role requires travel as needed for in-person training and meetings, which may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act. Continued employment is contingent on complying with these requirements, including registration after starting and completing annual renewal and required updates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Successful completion of the Branch Manager Training Program before consideration for placement.
  • Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act NMLS registration requirements.
  • Demonstrated leadership, coaching, and employee empowerment skills.
  • Ability to organize competing priorities and develop plans for growth and success.
  • Strong decision-making skills and ability to lead in a fast-paced, changing environment.
  • Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policy adherence.
  • Ability to influence, educate, and connect others with technology.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Lead the branch team by sharing a clear vision and embodying Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
  • Understand and meet client needs to build lasting relationships and trust.
  • Build and cultivate a high-performing team through coaching, feedback, and recognition of successes.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, use sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
  • Influence, educate, and connect team members, partners, and clients with technology.
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