About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment focused on employees and clients, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. The role includes completing the Branch Manager Training Program before placement and traveling as required for in-person training and meetings, potentially out of state. This position is subject to Dodd Frank/Truth in Lending Act requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment depends on meeting applicable qualification, registration, renewal, and update requirements. An employment offer is contingent on JPMC’s review of relevant background and financial information; a felony conviction within the past seven years disqualifies candidates from consideration. The role offers a competitive total rewards package, with base salary determined by role, experience, skill set, and location. Eligible employees may receive commission-based pay and/or discretionary incentive compensation. Benefits are subject to eligibility.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings.
  • Successful completion of the Branch Manager Training Program before placement.
  • Meet applicable Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act requirements, including NMLS registration and ongoing updates and renewals.
  • Demonstrated ability to create exceptional client experiences and foster an engaging branch culture.
  • Proven leadership, coaching, and employee development skills.
  • Ability to organize and manage competing priorities and develop plans for branch growth.
  • Strong decision-making skills and ability to lead in a fast-paced, changing environment.
  • Experience maintaining a strong risk and control environment and commitment to operational integrity and policy adherence.
  • Ability to influence, educate, and connect team members, partners, and clients with technology.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and modeling the company’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and meeting branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build a high-performing team through coaching, feedback, and recognition of successes.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment and integrity, protect the company and clients, and follow policies and procedures.
  • Complete the Branch Manager Training Program before placement as a Branch Manager.
  • Travel as required for in-person training and meetings, including possible out-of-state travel.

Benefits

  • Comprehensive health care coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation
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