Branch Manager- Niccoli Energy

Dead River Company•Brockton, MA

6h•$77,000 - $116,000•Onsite

About The Position

The Branch Manager leads all aspects of a local retail energy distribution operation and serves as a trusted leader for employees, customers, and the community. The role oversees branch operations, develops high-performing teams, drives sales growth, and champions a customer-first culture. The Branch Manager is expected to foster a positive, productive, and safety-focused workplace while supporting company values of integrity, safety, innovation, and teamwork.

Requirements

Bachelor’s degree in business administration or a related field, or an equivalent combination of education and experience.
At least 2 years of management experience.
Strong leadership, communication, and relationship-building skills.
Proven ability to drive results while developing and motivating teams.
Experience managing employee performance, coaching, and talent development.
Sound judgment and strong decision-making abilities.
Ability to delegate effectively and follow through on commitments.

Nice To Haves

Business acumen.
Customer focus.
Strategic agility.
Drive for results.
Ability to build effective teams.
Hiring and staffing excellence.
Integrity and trustworthiness.
Strong prioritization skills.

Responsibilities

Direct branch activities to ensure exceptional customer service and operational excellence.
Lead, coach, and develop front-line employees to achieve personal and business goals.
Foster a positive, productive, and safety-focused culture.
Manage staffing, employee performance, engagement, and retention efforts.
Ensure compliance with company policies, industry regulations, and operational standards.
Grow market share through personal sales efforts, networking, and community involvement.
Build relationships with customers, businesses, and community leaders.
Identify growth opportunities and stay informed about competitive market conditions.
Champion company marketing, branding, and sales initiatives.
Deliver outstanding customer service and resolve customer concerns professionally and urgently.
Drive customer loyalty through consistent, high-quality service.
Advocate visibly for workplace safety and promote company safety programs and initiatives.
Help ensure a safe work environment for employees and customers.