Branch Manager - Greensboro - Greensboro, NC

JPMorganChase•Greensboro, NC
•Onsite

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, represent the Chase brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. The role also includes completing the Branch Manager Training Program before placement and traveling as required for in-person training and meetings, which may involve out-of-state travel. This position is subject to Dodd-Frank, Truth in Lending Act, and SAFE Act requirements for Loan Originators. Employment is contingent on meeting applicable qualification and registration requirements, including NMLS registration or updating an existing registration, and timely completion of annual renewal and required updates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Leadership skills and a demonstrated record of coaching and empowering employees.
  • Ability to organize and manage competing priorities and develop plans for growth and success.
  • Strong decision-making skills and ability to thrive in a fast-paced, changing environment.
  • Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policy adherence.
  • Ability to influence, educate, and connect team members, partners, and clients with technology.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Must meet applicable Dodd-Frank and Truth in Lending Act qualification requirements and comply with SAFE Act requirements, including NMLS registration and required renewals and updates.
  • An employment offer is contingent on JPMC’s review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies candidates from consideration.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Set a clear vision for the branch team and embody the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
  • Understand and meet client needs to build lasting relationships and trust.
  • Coach, provide feedback to, and celebrate the successes of team members to develop a high-performing team.
  • Encourage ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
  • Complete the Branch Manager Training Program before being considered for placement as a Branch Manager.
  • Travel as required for in-person training and meetings.
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