Branch Manager - Greensboro - Greensboro, NC

JPMorgan Chase & Co. • High Point, NC

14h • Onsite

About The Position

As a Branch Manager at Chase, you will lead and manage all aspects of a branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, represent the Chase brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to support clients’ financial needs. The role includes building relationships with local businesses and engaging with the community while maintaining a strong risk and control environment.

Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. Travel is required as needed for in-person training and meetings, and some travel may be out of state. The position requires NMLS registration under the SAFE Act and compliance with applicable Dodd-Frank/Truth in Lending Act requirements. Continued employment is contingent on meeting those requirements.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings; some travel may be out of state.
• Successful completion of the Branch Manager Training Program before placement.
• NMLS registration under the SAFE Act and compliance with applicable Dodd-Frank/Truth in Lending Act Loan Originator requirements.
• Employment is contingent on JPMC’s review of criminal conviction history, credit report, NMLS information, and other relevant information; a felony conviction within the last seven years disqualifies applicants.
• Ability to create exceptional client experiences and foster an engaging branch culture.
• Proven ability to coach and empower employees to achieve results and develop in their roles.
• Ability to organize and manage competing priorities and develop plans for branch growth and success.
• Strong decision-making skills and ability to lead in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment and adhering to policies.
• Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Lead the branch team by communicating a clear vision and modeling the company’s Service, Heart, Curiosity, Courage, and Excellence values.
• Use the Branch Scorecard to develop strategies and meet branch goals for deposit and investment growth.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, and recognition.
• Promote ongoing learning and development for the team.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect clients and the company, and follow policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings, including possible out-of-state travel.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED